Welcome to TaxTron's support center. With the support center you can access the Knowledgebase, contact technical support and view the status of your support requests.

To login you must first create an account by clicking on the Register button, or if you have already sent us an email an account would have been automatically created for you. If you cannot remember your password click on the Lost password link and we will send you a new one.

Knowledgebase: TaxTron 2012
Why the 20 returns limit for TaxTron for Individuals?
Posted by Tim Feeney on 17 February 2013 03:59 PM

Copied from the Canada Revenue's website

NETFILE is an electronic filing service that taxpayers can use to file their own personal income tax and benefit return with the CRA. To protect the integrity of this service, the CRA has set a limit of 20 returns that can be prepared with NETFILE-certified tax preparation software. Software developers must respect this limit to be certified for NETFILE.

The CRA has determined that a limit of 20 returns, whether printed or filed using NETFILE, is appropriate and sufficient for a NETFILE software product. This will allow even a large family to share one software product to prepare and file their tax returns. If your tax return is being prepared and filed by a tax preparation service provider, do not provide him or her with your access code. There is a separate service for those who prepare and electronically file taxes on behalf of others, which is called EFILE. This service requires users to sign-in with their own user ID and password. They do not require your access code. Before they can file on your behalf, they need your authorization. Please sign Form T183, Information Return for Electronic Filing of an Individual's Income Tax and Benefit Return, to give authorization. This form does not give authorization for someone to file on your behalf using NETFILE.

If you are a tax preparation service provider, you must not use the NETFILE service. You must use EFILE to electronically file returns on behalf of others. Please visit the CRA Web site to learn about all the benefits of using this service. If you have any comments or concerns about this limit, you can email them at NETFILE-E@cra-arc.gc.ca .

You can check from the software that how many tax returns you have NETFILE and/or printed by clicking on the "Tools" menu and selecting "License Usage".

(4 vote(s))
This article was helpful
This article was not helpful

Comments (0)
Post a new comment
Full Name:
Help Desk Software by Kayako Fusion